
FAQs
Reservations and use
- What time is check-in/check-out?
- Check-in is from 3pm to 7pm / Check-out is by 11am the following day.
 
 ※ Our staff will assist you with the check-in process and tell you about our facility. If your arrival time changes significantly due to traffic conditions, please make sure to contact us.
- Are there cancellation charges?
- The cancellation policy is as follows.
 ・14 days prior to the stay: 20% of the room rate
 ・7 days prior to the day of stay: 50% of the room rate
 ・3 days prior to the day of stay:100% of the room rate
- Are parking spaces available?
- Free parking is available.
 Parking is available for up to 6 cars.
 *The number of parking spaces available includes the second parking space.
 *Please use the coin-operated parking in front of the facility if the parking lot is full as it is shared with tenants.
- Can I use consecutive nights?
- Of course it is possible.
 We have special offers available, so please take advantage of them.
- Can children be accommodated?
- Of course it is possible.
 Children of primary school age and under stay at no extra charge. Please inform us if you require a bed and futon.
- Are pets allowed?
- Sorry, no pets are allowed.
 Pets are not allowed.
- Is the rooftop Jacuzzi free to use?
- It is of course freely available. Please note the following.
 *There are no changing rooms. Please wear swimwear.
 *Please do not disturb neighbouring residents.
 *The use of charcoal, fireworks and campfires is prohibited.
Room
- What facilities are available?
- Bedroom / Kitchen / Dining room / Toilet / Closet / Bathroom / Washroom / Dining kitchen / Wi-Fi / Air-conditioning / Humidified air cleaner / TV (with HDMI jack).
- Are amenities available?
- Bath towels / face towels / bath mats / shampoo / conditioner / body soap / toothbrush set / cotton swabs / body sponge / bath cap / comb / indoor slippers / razor / hairdryer / safety box / hangers.
 Additional items are also available in the corridor on the second floor of the hotel. Please feel free to use them.
Meal
- Are meals available?
- Sorry. We do not provide meals.
 There are a number of gourmet restaurants in the vicinity.
Other
- Are there any convenience stores or supermarkets nearby?
- There is a 7-Eleven 2 minutes‘ drive and 10 minutes’ walk away.
- Can I leave my luggage before check-in?
- Yes, you can. Since staff assistance is required, please inform us of the date and time you plan to bring your luggage in advance.
ACCESS
 By Train
        Approximately 1 hour from Osaka city.
        Take the Nankai Main Line from "Nankai Namba Station" and get off at "Nankai Izumisano Station". From there, it's about a 10-minute by walk.
 By Car
        Approximately 45 minutes from Osaka city.
        From "Umeda IC", take the Hanshin Expressway No. 4 Bayshore Route to "Izumisano Minami IC", which takes about 40 minutes. 
          From "Izumisano Minami IC", take Prefectural Route 29 for about 2 minutes.
 By Airplane
       Approximately 15 minutes by taxi from Kansai International Airport.
          (Tell the driver you are going near Izumisano-shi Daiichi Sho-gakko.)
        
        Approximately 20 minutes by train from Kansai International Airport.
        Take the Nankai Airport Line from "Nankai Kansai Airport Station" and get off at "Nankai Izumisano Station". From there, it's about a 10-minute by walk.
Affiliated facilities
        Group
      Izumisano Can more 
            Glamping Resort
          Perfect for first-time pet travel!
            Stay with your beloved dog in a private dog villa, complete with a sauna and open-air bath.
 
 
















